Terms of service
Welcome to GREBELLA. By accessing or purchasing from our website www.grebella.com, you agree to the following Terms of Service.
Please read them carefully before using our site.
1. General Information
GREBELLA is an independent luxury brand offering handbags and accessories designed with precision and crafted with care.
Throughout this site, the terms “we,” “us,” and “our” refer to GREBELLA.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time.
Any new features or tools added to the store are also subject to these Terms.
2. Online Store Terms
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You must be at least 18 years old or have the consent of a parent or guardian to use this website.
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You agree not to use our products for any illegal or unauthorized purpose.
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Any violation of these Terms will result in immediate termination of your access to our Services.
3. Product Information
We make every effort to display our products as accurately as possible, including colors, textures, and finishes.
However, due to variations in monitors and displays, we cannot guarantee that colors shown on your screen are exact.
All descriptions, images, and prices are subject to change without notice.
4. Pricing & Payments
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All prices are shown in EUR (€).
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Prices may change without prior notice.
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Payments are securely processed through our authorized payment partners.
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By completing a purchase, you confirm that the provided billing information is accurate and authorized.
5. Shipping
We ship worldwide from our designated fulfillment centers.
Delivery times vary by destination and carrier.
For detailed information, please review our Shipping Policy.
We are not responsible for delays caused by customs, strikes, or unforeseen circumstances.
6. Returns & Refunds
Our goal is your full satisfaction.
You may request a return within 14 days of delivery, provided the item is unused and in its original condition.
For details, please refer to our Return & Refund Policy.
7. Intellectual Property
All content on this website — including text, images, graphics, logos, and product designs — is the exclusive property of GREBELLA and is protected by international copyright and trademark laws.
You may not reproduce, distribute, or use any content without prior written permission from GREBELLA.
8. Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
We handle your data responsibly and in accordance with GDPR regulations.
9. Limitation of Liability
GREBELLA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
While we aim for excellence in every product, natural variations in leather or craftsmanship are part of the uniqueness of each piece.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Spain.
Any disputes will be handled under the exclusive jurisdiction of the courts of Barcelona, Spain.
11. Contact
For questions about these Terms or any legal matters, please contact us at:
📩 support@grebella.com